Shipping & delivery
when will my order ship?
Online orders may take 1 to 3 business days to process depending on order volume and product availability date. We do our absolute best to MAKE SURE YOUR ORDERS GET TO YOU AS SOON AS POSSIBLE. OUR BUSINESS SHIPPING HOURS ARE MONDAY-FRIDAY 10AM-3PM, ANY ORDERS PLACED AFTER 3PM WILL BE PROCESSED THE NEXT BUSINESS DAY. Our warehouse does not ship on weekends or hoLIDAYS. If you need additional information please contact Swell Taco Customer Service at SALES@SWELLTACOLI.com. SOMEONE FROM OUR TEAM WILL GET TO YOU ASAP.
when will i receive my order?
You will receive a shipping confirmation email as soon as your package leaves our warehouse. It will contain information to track your order. If it has been a few days since you placed your order and you have not received shipping confirmation, please contact customer service at SALES@SWELLTACOLI.com.ALL ORDERS WILL BE SHIPPED VIA UPS GROUND.
do you ship internationally or to po boxes?
We currently do not ship internationally or to PO Boxes.
MY ORDER NEVER ARRIVED WHAT DO I DO?
BUMMER! MUST HAVE BEEN SO RAD THE UPS MAN TOOK IT. IF YOU SEE HIM WEARING IT, TAKE IT UP WITH HIM. Otherwise, please contact customer service at SALES@SWELLTACOLI.COM OR GIVE US A RING.
billing & ordering
can i use two promo codes at once?
Only one promo code can be used at a time. NO TWO DISCOUNTS WILL BE APPLIED.
i orded the wrong product, can i make changes?
Once an order is submitted, you cannot make changes. This includes size changes, shipping information and promotional codes. Please contact us as soon as possible so we can stop the order from shipping to you. For assistance please email SALES@SWELLTACOLI.COM.
returns & exchanges
how long does the process take?
We try our best to process returns within 3-5 business days. Need to return an item or all of your order? No worries! We have a killer 7-day Risk-Free/Hassle-Free Return Policy. Just make sure all original tags are still attached and SHOOT US AN EMAIL AT SALES@SWELLTACOLI.COM TO GET YOUR RETURN LABELS. We want every visitor to have a good shopping experience so we make it super easy to return stuff.